We can help you measure and manage employee engagement with TrustLytics®
TrustLytics® is science backed solution that provides data analytics and leadership training to improve engagement and performance.
I had the pleasure of attending an event where Andre delivered an outstanding talk on building workplace culture.
Sometimes law firms lose people because of pay, however most of the time it’s because of leadership. When trust breaks down, motivation and performance also declines which shows up in inconsistent billing and low morale.
Latest figures from the law society tell a worrying story. Six in ten legal professionals including partners report stress and anxiety, and fewer than half feel fully engaged in their work.
Every disengaged employee costs a firm around 35% of their salary in lost productivity and the cost of replacing a solicitor is close to twice their annual salary.
Disengaged employees aren’t just a people issue. They’re a profit risk that erodes your firm’s performance, client service, and reputation.
Firms that invest in leadership see stronger engagement of over 80%, higher profitability of 23%, and 33% lower attrition.
If you are frustrated because you are losing your best people or you’ve noticed a drop in morale or engagement then we can help. Discover Our Solution Today!
The good news?
Our science-backed solution, TrustLytics® is designed to equip law firm leaders with data analytics and new skills to improve employee engagement and performance.
We use data analytics to measure behaviour with pinpoint accuracy then we deliver in-person leadership training through our practical modules. You’ll learn new communication skills and techniques to lead high performing teams in stressful environments.
If you’re noticing signs of
disengaged employees such as low morale or stress in your team and want to see
improvements speak with us today. We are happy to help.
Don’t wait until the SRA hits you with a fine for poor ethics. Take control with TrustLytics®
What you get from TrustLytics® is a highly engaged workforce with improved performance and profitability.
How TrustLytics® Works
Powerful Data Analytics
Data-driven behavioural insights pinpoint real leadership challenges, allowing tailored modules that directly address each leader’s unique needs.
Resilient Leadership
Develop the emotional discipline and self-awareness required to lead with clarity and composure in high-pressure environments.
Power of Empathy
Learn the science and practical business case for empathy and how it boosts morale, motivation, and performance
Trust Building
Master the habits that create psychological safety and trust with colleagues, clients, and stakeholders.
Conflict Resolution
Gain strategies to handle difficult conversations and resolve disagreements without escalating stress or damaging relationships.
Executive Presence
Learn to communicate with confidence and clarity to inspire, influence, and lead in any setting.
Frequently asked questions
Here are some common questions about our company.
Because your people are your greatest asset. In a competitive legal market, engaged associates and staff deliver better client outcomes, stay longer, and strengthen your firm's reputation. Our modules turn engagement into a strategic advantage that drives performance and profitability.
Engagement starts at the top. When partners lead with clarity, empathy and vision, teams thrive. Our training equips your leaders with practical skills to inspire, motivate and retain talent ensuring associates feel valued and invested in the firm's success.
We don’t deliver generic HR workshops. We specialise in the realities of legal practice: billable hour pressures, partner and associate dynamics, plus the need to balance performance with wellbeing. Every module is designed to resonate with partners or team leaders and deliver measurable impact.
No two firms are alike. We begin with a diagnostic of your culture, practice areas and strategic goals. Then we tailor training to align with your priorities whether that’s reducing associate attrition, strengthening collaboration, or preparing the next generation of leaders.
Absolutely not. We respect the demands of legal practice. Our sessions are concise, practical and scheduled to minimise disruption. Think high impact workshops 60 minute in person workshops that deliver results without pulling your lawyers away from clients.
We measure success with hard data: retention rates, engagement scores, productivity metrics and client feedback. You’ll see clear evidence that leadership training is improving morale, performance and ultimately client satisfaction.
The return is tangible. Lower turnover saves thousands in recruitment costs. Engaged solicitors deliver stronger client service, cross-sell more effectively and build lasting client relationships. In short: better culture, better business, better bottom line.
I started Thomas Telman in 2015 placing solicitors in private practice as a legal recruitment consultant, however in 2019 I stopped all recruitment.
Why?
I wanted to understand the deeper issues firms were experiencing when attracting and retaining talent.
I became a scientist of workplace cultures for law firms. I interviewed dozens of managing partners, HR directors and practice directors which enabled me to formulate TrustLytics®.
I began writing about how law firms can improve their people strategy which has led me to be a speaker and writer for the Law Society and other legal conferences across the UK.
My mission is to help law firms increase profits by improving employee engagement because it's the most effective way to attract and retain talent in a tight labour market.
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